Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. Talked to them on the phone (twice). When autocomplete results are available use up and down arrows to review and enter to select. Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. I left the company. Need to find a different location? BBB Business Profiles are subject to change at any time. Questions and Answers about Petro Home Services CEO | Indeed.com Start of main content Petro Home Services 50 3.0 Write a review Snapshot Why Join Us 181 Reviews 175 Salaries 91 Jobs 48 Q&A Interviews Photos Want to work here? It is now 7:01 PM and I am still waiting for them to show up. are looking for before you even pick up the phone. Customer Service Supervisor. He was very professional and was able to asset the situation and solve it quick. I was with them for 12 years. the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. Do not use them!! But they had done very good work up to that point so i just paid them. I am an unhappy customer and I know I have choices and using this company is my worst choice. How do I know I can trust these reviews about Petro? How could it be ok before and then not after. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . Great! A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They called at 2:30, said they had one stop before me and would be here around 3:30. Call 888.735.5651 to join our family and learn more about services. When autocomplete results are available use up and down arrows to review and enter to select. While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. As of June 2007, the companys largest shareholders were Capital Research and Management Company (a Capital Group company), with 7.3%, and Barclays, with 4%. It is derived during fractional distillation process and has a translucent liquid form. Find your local office: See what services and offers are available in your area. Is Petro a gas or oil? Well guide you through the process. Their delivery was on time. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. Today (1-17-22) I called to question why I bill is 790.59 when I was to I am on a smart budget and my payments will not be more than 340. Love their staff. International Association of Better Business Bureaus. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. The pipeline was put into trial operation on 1 October 2004, and the full commercial supply of natural gas commenced on 1 January 2005. When autocomplete results are available use up and down arrows to review and enter to select. Love that Petro has great people working for them. Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". They don't cover items that are expensive and break. I called them first because some neighbors use Petro and are generally happy. Our content is intended to be used for general information purposes only. Petro is the best. Why does my dog like to lay on my side of the bed? Was told the tech would be out to today. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers (800) 645-4328 Want a quote from this business? I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. When did Petro Canada merge with Suncor Energy? Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. Established in 1958 in Winnipeg, MB, J.A. Stay away from Petro. History. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Petroleum Services Ltd. joined the Petroservice team in August 2019. That's the Petro promise. Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). That's peace of mind. Punctual arrival, no-nonsense work, and good cleanup after. For more information about reviews on ConsumerAffairs.com please visit our TERRIBLE!!! Petro Home Services. Its location on this page may change next time you visit. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. This company tells you everything that makes one feel using this company will be the right choice. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. Although I signed with them in November I had my first delivery 1-11-22. Enjoy reading our tips and recommendations. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. The finished basement smell terrible as well. Our educations resources are focused on home services, including generators, safety tips, Star owns a controlling 72.2% interest in Total Gas and Electric, which sells natural gas and electricity to approximately 110,000 customers in the Northeast and Mid Atlantic. I used Petro Heating and Air Conditioning Services to fix something. Over millions of years under high pressure and high temperature, the remains of these organisms transformed into what we know today as fossil fuels. They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia. Maspeth, NY 30d+. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. Service Technician. Home heating oil and propane services. FAQ. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. They called at 2:30, said they had one stop before me and would be here around 3:30. . Minimum 15 minutes delayed. Petro Home Services. Deliveries are automatic and we never run out of fuel. Jeff Woosnam BBB Business Profiles may not be reproduced for sales or promotional purposes. 2023 Petro Home Services. They came same day in a few hours. What are the three principles of cultural humility? When I called to get the tech I was given a window of time not knowing someone already came before time and I sat in a cold house for over 5 hours now. From the beginning, weve remained focused on striving to provide the best service in the industry building our products and service offerings to consistently meet our customers needs and expectations. Their parent company, Petro is rated an F on the BBB. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. We're the only name you need to know for all your heating, cooling and other home comfort. Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. I am told someone will have to call me to do this. No, Petro Home Services does not offer free project estimates. Did not rush. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. Would be there on Tuesday, cancelled again. It went well. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. BEWARE. Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. Worst company if you need customer service. I have to give a star and giving this company one is is way too much. Petro has installed a new furnace and hot water heater over the last couple of years. I am worried that the floor has been terribly contaminated by leaked oil although I kept absorbent paper under which I replace daily. Please potential customer of Petro do not use this company. They would not deliver, they would let you run empty. Ok fine. Deliveries are automatic and we never run out of fuel. Bloomberg Wall Street Week, hosted by David Westin, is a reinvention of the iconic Wall Street Week, which aired on PBS for over 30 years and was hosted by late financial journalist Louis Rukeyser. In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. Get oil when you need them without contract. Thats criminal, Putin or no Putin. Feel free to search through our home services resources and see if we can help to answer some of the questions you may have about various home systems, installations and maintenance requirements for Copyright 2022 Consumers Unified LLC. Home Services in Phoenix, AZ. This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. We use cookies to ensure that we give you the best experience on our website. He Service was taken care of quickly. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. First, you have the variable plan which fluctuates with market conditions and offers no price protection. I have a gas burner service contract with petro and have several repairs done through the years. I had to call every time to get it. Who are the largest shareholders of Petro Canada? And that's the Petro promise. So if Vincent shows up just know everything will be okay. Do all research and the reviews you are seeing is all real. A discussion about the tax policy because it was a permanent fixture not a repair. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. expression. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. Petro Holdings, Inc. operates as a holding company. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. Technician was knowledgeable and thorough. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. He is also pleasant, helpful and willing to answer questions. Unsubscribe easily. It did not make sense since there was no problem before his arrival. Talking with the customer rep her best response was their oil is SUPERIOR than most company. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. I am on my 3rd day with no heat or hot water with pneumonia. Maybe I need a better home address. They have not kept their word and they care nothing about the time they make you wait. Business Profile Petro Home Services Fuel Oil Multi Location Business Find locations Contact Information 650 Knowles Ave Southampton, PA 18966-4102 Get Directions Visit Website (800) 645-4328. Unbelievably professional and courteous business all around. And that's the Petro promise. Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you Just got oil delivery. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. BBB accredited since 8/21/2019. Robinson Pump Service Ltd., specializes in the construction and maintenance of service stations, the business has grown to include many other services such as car wash construction & maintenance, tank testing and fuel management. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. Petro staff is always courteous, professional and does the job right the first time. They do the job correctly. Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. I would never use them in the future. Petro also owns Meenan, Champion and Griffith. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. I am very happy I chose Petro Home Services. I opted to do a payment plan where I would make monthly payments across 12 months rather than pay after delivery. fix it quickly, which we really appreciated with outside temperatures so low. Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. I've been happy with them. Who is the owner of the PetroChina gas pipeline? I ask to get out even before a delivery was made and they hold you at ransom for $400 in order to get out. 1.0. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. They were competitive in cost and did an excellent job. Will never do business with them again. After I received my oil I checked my tank and I was only at a 1/2. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. The company that owns the largest supplier of home heating oil on Long Island and in New York City warned yesterday that it may declare bankruptcy because its Petro subsidiary hasn't been able to pass on soaring fuel oil costs to its customers. They are a higher price than anyone else. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). Rude representatives refused to provide supervisors' contact info. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. In February 2019, we continued our expansion into western Canada with the acquisition of Edmonton Pump Service Ltd. PERIOD. I also was given a $125 credit as a new customer. Stewart is an expert at this and he has an amazing amount of knowledge. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. Petro Holdings . Petro = petroleum gasoline. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. Put $0 down on the latest energy-efficient systems. Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. Petro Home Services - Home Our in-house factory trained technicians provide support 24 hours a day, every day. Petro Home Services is currently rated 4.6 overall out of 5. Clear price gouging. In November 2017, J.A. $38.21 Per Hour (Employer est.) Unsubscribe easily. Petro Service Limited is pleased to welcome K.W. I called 800-645-4328 but not working number. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. Star Gas Partners, L.P. Really great, friendly and thorough service. They are always professional. Customer Reviews are not used in the calculation of BBB Rating. K.W. Hence the high price. Our customer service professionals, drivers and technicians all provide best-in-class services 24/7, whatever the weather, all designed with your comfort and savings in mind. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. We are commonly referred to as Petroservice, our registered business name. Unsubscribe at any time. Had our heat back in no time. Couldn't ask for more. That was not 100 gallons, I called PETRO OIL and the MANAGER tells me to shake my tank!! BBB is here to help. They have been servicing our house for 20+ years. I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. All backed by around-the-clock Snaps (money) on the petro(l) (gasoline). Boiler serviced Corroded pipe repaired etc. BBB reports on known marketplace practices. Stewart (Tech #756) was great! Be the first one to find this review helpful. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. Service call was under contract so no charge for the call. Petro Home Services is America's #1 home heating oil and total comfort services provider. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. October 19, 2004. Copyright 2000 - 2023 Star Group, L.P. | I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. Their payment posting is very inaccurate. The technicians were professional. Find your local office: See what services and offers are available in your area. Petro Holdings serves customers throughout the United States. Where are the petrol stations owned by Shell? I have no hesitation using them again. Need to file a complaint? Never heard that before, we also never received a receipt, the MANAGER said he would email right over to me. I use and would recommend them to anyone. Well its now been 24 hours later and several phones later with no email with my receipt. The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists. It bounced back. Find your local office: See what services and offers are available in your area. However, oil kept leaking from the boiler since his "repair" 3 months ago. I used Petro Home Services to install two toilets. The British use petrol to refer to the U.S. gas. time, or property do not do business with Petro. Well start sending you the news you need delivered straight to you. There are many local companies out there does that. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather Petro served my tenant. They had aThe combined purchase price of the distributorships was $18.6 million. service and support that you can rely on in any weather! Petro Home Services is Americas #1 home heating oil and total comfort services provider. I was told what the payment would be based on what I had used in oil the previous year. "Petro customer. This company want to charge for everything. They are very reliable and prompt when there is a problem. Home heating oil equipment and services to help you save. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Our experts make it their mission to understand your home and the people in it. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year Pending the start of renovation, the existing CAC works, except for the compressor unit outside. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. We have a business with several properties. We value your privacy. I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. This was the ceiling price we were quoted in summer 2022. Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. First time home buyer, first time using oil boiler based baseboard heating. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 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