These packages work onboard the ship as well as on the private island of Perfect Day at CocoCay. Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. There is a modest discount when these packages are purchased online before the cruise. If, due to any cause beyond our control, we are unable to arrange for air travel or the air travel we arrange is unavailable or otherwise fails to materialize, to the extent permitted by applicable law, our sole liability will be limited to refunding the air price paid to us. In addition to IMO requirements, every ship operates under the maritime laws of a specific country, referred to as the ships flag state. If you have purchased a specially priced promotion that is 100% non-refundable from the point of payment, you are not entitled to any refund, payment, compensation or credit whatsoever of your gross fare if you cancel your booking. Out of the 2400 acres of natural beauty, only 2% ( about 50 acres) has been developed, leaving at least 2350 acres . Q What does the email notification from Holland America Line look like? Learn about Holland Americas COVID-19 vaccination and testing requirements in theHealth Protocols FAQ. Within Holland America Line Navigator, choose Connect to Paid Internet from the selection options. Any amount in excess of this allowance will be not be allowed onboard. Onboard credit is spending money to use when youre on our ships. If the other parent is deceased or the child has only one legal parent, a notarized statement must be obtained as proof. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. These suites have a king-size bed convertible to 2 twin beds. That term, as used by Holland America Line, refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of your cruise or tour. Freestyle Coca-Cola is currently only available on the Koningsdam andNieuw Statendam. Furthermore, the Designated Person is given 24/7 direct access to our Chief Executive Officer to ensure that the necessary attention and resources can be brought to bear on any serious problem that might be identified. If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. HAL offers satellite internet through the ships Wi-Fi or at workstations in the Explorations Cafe. NOTE: CPP Standard is available to all guests, regardless of residency. Holland America Line has also introduced discounted pricing for its existing Signature Beverage Package, where guests save five dollars when they purchase the package online for $44.95 per person, per day, before their cruise; the same package when purchased aboard ship is priced at $49.95 per person, per day. If you need to order via phone, please call Ship Services at 1-800-541-1576. The bed can be converted upon request to 2 twins if full compliance is not needed. For cities of embarkation and/or disembarkation, other than in the United States, wheelchair lift vehicles may not be available. However, please note that requests are processed on a first-come, first-served basis. Please advise Holland America Line as far in advance as possible of any special needs for transfers. As to tenders, with the exception of the Volendam and Zaandam, Holland America Line vessels have elevators to the tender level that allow guests to roll directly on and off the ships tender platform. The line's Explorations Cafe, powered by the New York Times, is a cozy, coffee house-style area where passengers can either use the computers provided or a wireless internet device. We recommend that guests contact the airline(s) directly once you receive your air confirmation if you require assistance to request specific seats. * Electrical devices such as small fans, power strips, multi plug box outlets/adaptors, and extension cordswithout surge protectorsare allowed onboard when used with proper caution. Half Moon Cay has a contrasting mix of green vegetation, white sand and blue sea. Baggage fees are the guests responsibility. Some countries impose an arrival or departure tax which cannot be included on an air ticket. west virginia vacation packages; bid meaning in bengali. Club HAL is unable to accommodate children requiring one-on-one care into programming. Additionally, when lift equipped vehicles are available, many do not have the facilities for the safe transport of mobility scooters in the passenger compartment. All onboard Internet usage is subject to Holland America Line standard policies, which may limit browsing of some sites due to network security and bandwidth usage. Hi, Does anyone have the details of the three wifi packages. These days, staying in touch with friends and family stuck on land -- and even fellow passengers at sea -- is easier than ever. To board the ship, your service animal must have current vaccinations. After clicking the Print Boarding Pass button, the screen may read Loading. Look to the top right corner. Internet and Wi-Fi: Norwegian Cruise Line offers 24-hour internet cafes, and shipwide wireless internet access on all of its ships. It is recommended that persons who have been charged in the past or who have past convictions obtain the necessary documents before attempting to enter Canada. A Rabbi is on board for High Holiday services. C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. Are you ready to embark on your journey to sea the world, one port at a time? The Refreshment beverage package is currently $29.00 - $38.00/per day for 2021-2022 sailings. Holland America Line assumes no liability for the guest's failure to do so. We have monthly safety and environmental self-audits that are performed on all of our ships. The following flight options can be managed by logging into My Account or Manage My Cruise at www.hollandamerica.com . However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child's specific needs are so we may properly evaluate and determine the best and safest way to meet the child's needs. The charges are subject to change without notice. Supports audio/video calling and streaming where coverage allows. The program will apply to the affected guests and their immediate travel party in the same stateroom. The Centers for Disease Control have put together two short videos to make your travel safe and more enjoyable. For more information please see the Frequently Asked Questions or one of our Guest Relations team members. Nieuw Statendam For some background and tips, here's everything you need to know about internet at sea. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Our highest priority is your health, safety and peace of mind. Check the fine print and ensure that you pick the right package as there are some pre-purchase restrictions that are enforced before embarking. Orange is the color most associated with the Netherlands and the House of Orange, Hollands royal family. Only one device at a time can be used with these packages. The IMO, through its many assemblies, committees, boards and administrative offices, sets international standards that all passenger and cargo ships must comply with. That's because your Future Cruise Consultant has immediate access to Holland America's reservation system and can view all availabilities on all sailings. Their social package has a list of sites it allows access to in a more economical fashion or you can pay as you go if you arent sure of your needs before sailing. Guests who are not citizens of the United States, Canada, the United Kingdom, Australia or New Zealand, may require a Temporary Resident Visa (TRV) to visit or transit Canada. Every nautical and engineering officer on our ship has a government license either issued or approved by our flag state that confirms they have met the requirements for their position on the size of ships that we operate. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. In the Arctic, for those traveling to Prudhoe Bay or Nome and Kotzebue, temperatures are cooler, in the 40s and 50s. In limited situations (either on board or ashore), we may find it necessary to ask the individual to make alternative travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. Internet and Wi-Fi: Cruise & Maritime Voyages Australia-based ships both offer Wi-Fi internet access in all suites and most public areas. For bookings made in the United States and all other countries not listed above, submit written cancellations to Holland America Line, 450 Third Avenue West, Seattle, WA 98119 or [email protected]. On an Inside Passage cruise you will be traveling along the protected waterways of Southeast Alaska, also known as "the Panhandle." A Express Docs are provided for all cruise products, including Land+Sea Journeys. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). You can also look for local restaurants or facilities with free WiFi hotspots in your ports of call. Roll-in Shower: Staterooms J1074, K1011 & K1012, Fully Accessible From outside the U.S. access 1-321-837-6106. If you become ill or injured during the voyage and your diagnostic and/or care needs exceed the capabilities of the medical center, you will be transferred to medical facilities ashore. On a cruise last year, I tried to add an additional device to my premium $20/day internet plan as a test for my last two days onboard. Guests can purchase voyage-long or daily plans onboard via the cruise lines Navigator app. The Signature and Elite packages have a daily limit of 15 alcoholic beverages, whichincludes all alcoholic beverages with a menu price of $15 or less (Elite Beverage. VB6004 is set up with queen bed only to meet compliance spacing with wheelchair access on the right side when facing the bed. Payment is due at time of purchase and is non-refundable. Our extensive and award-winning shore excursions program helps you make the most of your time in port and provides you with the best transportation and guide services available. about the Greenhouse Spa and Salon. Internet Plans vary in price to accommodate individual needs and are interchangeable between the workstations in the Explorations Caf and your wireless device. Holland America gratuities are automatically charged at $15.50 per person, per day for regular cabin passengers and $17 for suite passengers. If you receive an onboard credit, you can use it for almost everything onboard, including a pampering massage or other spa service, restaurant meals, shore excursions, coffee and alcoholic beverages, and boutique purchases, like clothing or jewelry. However, some needs require adequate time to prepare for a guest's arrival. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Q Is there a deadline for completing the Online Check-in process and accessing my Express Docs? Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. Prescription Marinol, an alternative to marijuana, is permitted on board. Just in time for wave season, Holland America Line is offering unprecedented deals for all types of travelers through . However, please be advised that adverse weather conditions such as wind, swells, or extreme tide levels may prohibit the ability to transfer from the platform to the tender. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. All 6 sections of Online Check-In have been completed and indicate a green checkmark; You have made your final payment more than 24 hours previous; Your documents have been processed by Holland America Line; United States/Canada: 1-877-SAIL-HAL (1-877-724-5425). Our aim is to reduce friction in the guest experience by ensuring guests do not have to monitor their usage they only need to purchase the package which includes the sites they want and enjoy. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), U.S. or Canadian Issued Enhanced Driver's License (EDL) (valid for land and sea border crossings only, not valid on Yukon Land+Sea Journeys due to air travel included in the journey)*, Other documents approved by the Department of Homeland Security. The Eurodam will sail from Athens starting this August - Photo by Holland America Line (Latest Update: June 21, 2021) Holland America Line announced its plans for a 2021 return to cruising following a year-long suspension of operations.Beginning this August the line will offer 7-night Greek Isles cruises on the Eurodam sailing roundtrip from Athens (Piraeus). that includes specialty coffees with liquor in them. (If you choose to take advantage of Holland America Line's Cancellation Protection Plan, this payment will also be due at time of initial deposit.) Question regarding the different packages. Once youve made a deposit, set up EZpay and the rest of your cruise balance will be spread over equal, automatic monthly payments with no interest charges or additional fees. Premium unlimited costs $34.99 per day and includes streaming. Holland America Line is hosting the Orange Party on board each of our ships on one evening every cruise. If you will require regular use of a wheelchair, we recommend that you bring your own wheelchair with you. It's your choice. These are usually either good for 24 hours or a certain number of minutes. Taken from the HAL website. Promotional credits are non-refundable. Additional information concerning Customs matters will be provided during your cruise. Passport requirement when minors travel with one adult on voyages governed by U.S. Western Hemisphere Travel Initiative (WHTI) (includes travel within Bermuda, Canada, Caribbean, Mexico, United States): When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. Please consult the Holland America Line brochure for the final payment date applicable to your cruise. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. All onboard Internet usage is subject to Holland America Line standard policies, which may limit browsing of some sites due to network security and bandwidth usage. On days of sailing, Holland America representatives will be stationed in the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. Failure to have the proper documents may result in refusal of passage by Customs and Immigration authorities. The Reservation number can be found in your Express Docs on the air travel and arrival information page. You may be required to present additional or different travel documents, such as a passport when entering foreign countries, including some countries in the Western Hemisphere. Guests from Puerto Rico either need to present a WHTI-compliant document or a government-issued photo identification with a validated birth certificate issued after July 1, 2010. Fully Accessible Single Side Approachrooms are also designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices. Mobile phones and tablets may be used while at sea. Travelers who have not obtained ESTA approval should expect to be denied boarding on any air carrier bound for the U.S. A currency exchange service will be available for selected itineraries, such as our European and World Cruise programs. Norwegian has experimented with StarLink internet on their ships so plan on upgrades coming in 2023. It is also a good idea to carry a written list of your medications in case they are lost. Have it All fares will be available for booking April 21, 2021. It is not per stateroom as that would imply that both occupants can use it simultaneously, which is not true. Air prices are nonrefundable (no money back). This should vastly improve the speed and reliability of the internet onboard, but for now, RCLs internet is still touted as the fastest internet at sea.. Throughout your cruise vacation, you may enjoy delicious and innovative menus across a broad range of dining venues. Tickets are nontransferable and name changes are not allowed. Purchasing Transfers This plan does not include streaming of music and movies, though some newer ships are Netflix-app enabled. Additional charges in most cases will apply for streaming or higher/longer coverage periods and can have a significant impact on the cost of your cruise experience if not booked in advance. Mobile Phones and tablets: Passengers can make and receive calls, send and receive text messages, read emails and surf the web on their own phones and mobile devices while the ship is at sea via a satellite connection. Choose from options for calling only, calling and messaging or calling, messaging and data. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. The Unlimited internet package provides unlimited access to the web on one device for the duration of your cruise but can only be purchased onboard. These options include Unlimited WiFi, Unlimited Premium WiFi, Unlimited Social Media WiFi, and 250 Minutes Anytime Internet. So, we explain everything you need to know about cruise ship internet and WiFi, as well as the costs and plans available for each cruise line. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Reservations and payment are preferred 14 days prior to departure, but available up to 3 days before departure by calling: Unused transfers are not refundable. Roaming charges apply. Please be sure you understand the requirements for a service animal to disembark in each port of call.
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