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We had to change things structurally to get more female pilots in the pipeline, in order to achieve the goal that 20 percent of female pilots were to be recruited by 2020. Do you think it would take government legislation to assist women to return after maternity? We use that internally as a bit of a mantra. She said, yes its a good thing. So that was the What, it was the culture of the Guardian and the purpose of the Guardian; the fact that it was very flat and if you were good at what you did, you had views and you proved yourself, then it was a meritocracy and I loved that. thats very exciting. How do you think Human Resources should operate within any business? I start my day very early, but Ive also been able to drop my kids off at school. I realised that wed cracked the operational issues when I got an email at Easter. ITV boss Carolyn McCall faces backlash for forcing out Piers Morgan for criticism of Meghan Markle after 'mother to mother' letter from Duchess as Ofcom clears him. We need to represent the diversity of the people who are viewing it. I then did my masters degree in politics and worked at Costain whilst I was completing my studies. We understand that in order to achieve business growth you need the right people, processes and technology in place. Then easyJet, the day I felt we really turned a corner. Friday, 5th January 2018. Should you save for your child's future by opening a Junior Isa - and is it better to choose cash as interest rates rise or invest in stocks and shares? I know some people think thats very woke, you know, McCall said. McCall took home a total pay packet of 1.1 million ($1.5M) last . I started in July 2010 and it was in meltdown everywhere operationally, customers, all the people. How would you describe your leadership style? Its about everyone being treated in the same way and having the same opportunities.. I did a postgraduate in education after my degree and I went to Holland Park Mixed Comprehensive, where I taught secondary school. I'd rather be accessible and make time for people because I think you get much more out of that. Dan Harmon's upcoming animated comedy "Krapopolis" hasn't yet broadcast a single frame but, in an unprecedented move, Fox has already renewed the show for a further two seas This often tends to be about women, because it is usually about families and childcare, but it could also be about carers, about men returners, or individuals looking after older parents. Carolyn McCall says she has acquired 'about five years' experience in eight months' in her new role as easyJet chief executive. QVC . After a collector paid a record-busting 600k for a Ford Sierra at auction last week, JOHN MAYHEAD explains why it's an 'outlier', Revealed: The new '23' number plates the DVLA deems offensive and has banned including EU23 OFF and GO23 HEL. More companies need to think about returning to work induction programs. None of this did her any harm, and nor did a slump in shares and profits last year at EasyJet when she complained Brexit and the falling pound had cost her 40 million, though the stock market value has since revived. Jeremy Clarkson's "awful" comments about Meghan Markle have had "no washover onto the ITV brand," according to CEO Carolyn McCall. She was offered a job on Kevin Kelly's Business magazine. can be about process and not about people. Addressing the now-disgraced Sun column from the Who Wants to be a Millionaire? I dont think Government can legislate for how women feel about returning to work. [1][4] She was educated in India and Singapore until her teens, then at a Roman Catholic girls' boarding school in Derbyshire. A mother of three teenagers a boy and boy-girl twins she says she manages to survive her brutal 14 hour days by taking moments to reflect. wanted payment work wanted. I left there, because they were amalgamating with other schools and they were laying off very experienced teachers which I really didnt approve of. Its a big cultural shift. Over the years, she has served as a non-executive director at a number of businesses including Lloyds TSB, New Look, Tesco, Burberry Group and the Department for Business, Energy and Industrial Strategy. If you dont have someone with that experience sitting around your management board, you dont really understand whether you are changing fast enough or whether you are doing the right things to make change, McCall said. Hoschton, GA. Carolyn McCall Global, LLC, +3 more. Was there a Who or a What that inspired you to develop a career in business? 'We're not on the back foot the whole time' HOLLIE. If an individual has taken a year out, then a lot will have changed in a company. We do not allow any commercial relationship to affect our editorial independence. Weve just signed a big ad tech deal and were still the largest broadcaster by a mile in commercial TV, we have mass audiences that are doing very well but doing that ad tech deal is going to be quite an important thing to deliver. Two QVC hosts who have been familiar faces to viewers for decades are leaving the shopping network.. Carolyn Gracie announced her time at the network had ended after 19 years of hosting . This pipeline plan was a really good goal; one in five new entrants coming in will be women, which is fabulous. Its quite bold, going into a market which Netflix has already been in for eight years but its not Netflix. Thats not an excuse anymore.. Some might think the quarrelsome Cypriot tycoon had a point. They absolutely hated what had been happening. Ive learnt a lot and my experience has deepened my leadership thinking if you like, but the thing I know for sure is that you have to get out and talk to your people and customers. Linda Walmsley is a professional interviewer and business owner of UK recruitment search and selection firm, Walmsley Wilkinson Associates. If you dont get it right, then these areas can cause the biggest headaches and have an incredibly negative impact on the bottom line - our clients value our recommendations we listen well and act as a supportive partner. With her arrival at the broadcaster, McCall becomes the second woman to lead a major TV network after Alex Mahon was made Channel 4 boss last month. "Actually that was something that was seen and got a massive discussion going and thats what were there to do to push the conversation forward, even if its not very comfortable. The interviewing tells you only so much, no matter how thorough you are. I dont think thats gender specific, she told the Mail recently. McCall was born on 13 September 1961 in Bangalore, India. I left there, because they were amalgamating with other schools and they were laying off very experienced teachers which I really didn't approve of. Rawcliffes addition to the board has been very good, McCall said. When it came to the crunch, we thought: we dont want to be virtue signalling, McCall said. I was thinking this is an amazing place because anyone will talk to anyone, its very open, it was very non-hierarchical, and it just felt like the culture was really right for me. Dame Carolyn McCall, CEO of easyJet, the low-cost airline, has no office to call her own in the large, very orange building known as Hangar 89, where we meet. She traces it back to her own experience being a senior woman in the clubby male world of business. Rawcliffe had been head of diversity within ITVs commissioning business. We use that internally as a bit of a mantra. "It was startlingly shocking, I thought it was shocking," Carolyn McCall, ITV's chief executive, told Yahoo Finance UK. When youve got mobile technology or technology to make your life quicker, more productive, more efficient then you can do more remotely, you can do more while youre travelling, you can do more on your commute. Carolyn is Vice President of the French Chamber of Commerce in Great Britain, having joined the board in November 2012. McCall has topped the ranking, which was put together in partnership with Yahoo Finance UK. Work was already underway to address these issues when the Black Lives Matter movement swept the world. Of course its not the same, but there are some similarities because its about equality. ITV boss Carolyn McCall has raised concerns that the British cost of living crisis could start hampering broadcaster revenues at a time when they are emerging from the pandemic, while BBC. Will the rest of 2022 be better for investors and can the UK market continue to outperform? We've also got a large studios business that sells content right around the world not just to ITV and we are growing that. They talk about women coming back to work, they talk about gender equality, they talk about the pay gap, which is constructive. What is really good is they do speak really openly about things.. There were accusations of hypocrisy when Guardian Media Group used an offshore structure to buy businesses from Emap, in partnership with a private equity firm. The pilots were up in arms. She believes, however, that most working women still earn less than men. If you dont have someone with that experience sitting around your management board, you dont really understand whether you are changing fast enough or whether you are doing the right things to make change, McCall said. I had actually been thinking about it for some time.. In response, the company launched a diversity and inclusion acceleration plan last July. I started in July 2010 and it was in meltdown everywhere - operationally, customers, all the people. I think if HR are not embedded, they dont really understand the business, if they only understand HR and theyre not really in tune with the business, then I think that thats where it fails. At ITV we have big times ahead. ITV warns of plunging advertising revenues but insists Clarkson row hasn't damaged its brand. But its very nice for ITV I think.. You dont want them to be clones in any way, you want difference you want diversity, but you also want to spend time with those people. There's not one moment at ITV yet because I've just been here a year and a quarter, but I know that it is so important to Britain that ITV does well. Were mortgage rates below 4% a flash in the pan? In an airline, on the operational side, theres no debate around safety issues. Carolyn McCall hopes investors will adjust their set as the broadcaster kicks off a new streaming service 'We've caught up,' says ITV's boss. That Left-wing and notoriously loss-making, uncommercial institution seems an unlikely incubator for one of the most formidable operators on the FTSE 100. Its about speaking in order to learn and understand, rather than speaking without thinking, she said. I think it is probably the single most difficult and actually one of the most critical things that anyone in business or work has to do; but especially when you're a CEO and you're putting together a top team. The intentions are always good on screen, but its a complicated business. At the time there were only 3 percent of female pilots in the worldwide pilot population; it was so low. I think the Government can do something about that. Do you have a favourite interview question? We work closely and confidentially with our clients and our candidates to provide bespoke recruitment solutions with a key focus on C-suite, Management and Specialist Appointments. Carolyn was appointed as the Chief Executive of easyJet in 2010 (one of five female CEOs of a FTSE 100 Index company) and during her tenure, the airline's shares almost quadrupled. Rawcliffe was kind of double promoted, McCall said, and the ITV boss worried about how the move might be seen externally. It is already the largest global producer of unscripted (entertainment) programmes. They ranged from claims it wasnt appropriate for family viewing to arguing broadcaster ITV was unfairly promoting a political organisation. I was thinking this is an amazing place because anyone will talk to anyone, it's very open, it was very non-hierarchical, and it just felt like the culture was really right for me. But we felt our talent was being attacked.. You have to be clear headed and have a clear vision but its the people in an organisation that will make the vision a reality. Read more: The EMpower Top 100 Ethnic Minority Executive Role Models 2021. So if you want to see every episode of Vera or Endeavour or Fleabag, it will all be on Britbox, so its a one stop shop for depth and breadth of British originated content. Youve got children? I think the What. Its by Michelangelo and its still very relevant to us, my generation but also to the generation that my children belong to. You cannot sit in an office and think that you can control whats going on because you just cant. [24] She was appointed Dame Commander of the Order of the British Empire (DBE) in the 2016 New Year Honours for services to the aviation industry. Its about developing people, spotting the gaps, spotting the problems, exiting people when thats necessary but in a really humane way. "We have a global studios business and so . Emotional Intelligence Trainer, & Keynote Speaker - Helping people manage self-defeating thoughts that hold you back! We have to be representative on screen as well as off screen. We've announced the deal, we're now implementing it and then just ensuring that our creative talent and our programming remains as strong as it is today. inspirational, insightful and warmly written. We are therefore doing quite well on screen. I can use that as an example of when it works but if you dont have certain elements in place it can cause quite a lot of issues, so its got to be thought through, its worked through in detail to be effective. As she rose through the Guardian Media Group behind Marland, Management Today magazine called her "one of the toughest operators to have risen through The Guardian Media Group's ranks. ITV chief Carolyn McCall has expressed her disappointment at losing out on broadcasting Emma Raducanu's historic U.S. Open triumph, revealing her company was outbid by rival Channel 4 for the . You can have an amazing individual who ticks every single box, but if they cant get the team onside and the rest of the team dont really want to turn to them for advice or want their opinion then it becomes very difficult to have a really high performing team. That means I have to get around and about a lot and have to see it all happening, so that for me is critical. We werent on time, customers were very unhappy, we were cancelling flights in the middle of summer, cancelling peoples holidays, it was really miserable. We've put in place a lot of foundations. Some viewers were horrified. Before this, no one was championing female pilots, they were just saying the lack of them was woeful. This was just nine months in and I thought okay theres still quite a lot to do but were on our way, because when the pilots tell you things are getting better than you really know they are. Sometimes people in management feel uncomfortable about saying things because they think it might be un-PC, so then they dont say it at all. I'm telling you that because I think it needs, not just the principle and the awareness, it also needs the structure, process and the action to actually drive it forward, otherwise it won't shift. Do you think workplace diversity has now become embedded or is there still a lot more work to do? I implemented the female pilot initiative with a close colleague. By Ruth Sunderland, Associate City Editor For The Daily Mail, Published: 20:52 GMT, 17 July 2017 | Updated: 09:53 GMT, 18 July 2017, Dame Carolyn McCall was yesterday named as the new chief executive of ITV. It's a huge job and they are job sharing. McCall was speaking as ITV posted a profit fall of 12% but said she is confident of a return to growth despite content investment on new streamer ITVX increasing from 20M ($24M) to 160M ($191M) in 2023. "[1], After rising to become CEO of Guardian Newspapers Ltd (now Guardian News & Media Ltd) in August 2006,[7] she became CEO of the Guardian Media Group. Watch: Diversity's Black Lives Matter performance on Britain's Got Talent, Read more: The EMpower Top 50 Advocate Executive Role Models 2021, It was startlingly shocking, I thought it was shocking, Carolyn McCall, ITVs chief executive, told Yahoo Finance UK. Despite any challenging market conditions, no hiring challenge is too difficult, no brief is too specialist, no geography a problem we specialise in identifying hidden talent. Her package which could be worth up to 5 million includes 900,000 basic pay and a performance-linked share incentive scheme of up to 265 per cent of salary, plus a bonus of up to 180 per cent of salary. Have we let energy giants make too much profit? [15] The company appointed Johan Lundgren, then deputy chief executive of TUI Group, as her successor. Carolyn McCall December 2022 As ITVX banks on World Cup gold, is channel too late to streaming party? Ive always been asked how I do what I do, she said. easyJet was a complete turnaround and it became a customer facing airline which won awards for being customer centric. I feel that is a really appropriate quote. In 1986 she joined The Guardian Media Group, where she progressed from within advertising sales to become CEO. It still takes people aback when I ask that question, it sometimes catches them slightly off guard. I had hardly any experience, so they were cutting costs and I thought that was wrong and if that's what teaching was going to be about, then I didnt want to pursue it. This has been easyJet's headquarters at London Luton Airport in Bedfordshire since 1995. I think the principle is a good one. [12], McCall's departure from EasyJet was announced on 17 July 2017[13] after seven years at the company. I do think flexibility has to be both ways. I didnt really have aspirations, but I was brought up in a family where my mum worked, and my dad worked, so I think it was just about wanting to work. Its not good for anyone when someone is not working out and identifying that and working as a business partner to fix them. How would X describe you. However, in terms of general leadership, then in my view youve got to listen to people, find out what they think about where they work, what they do, how they do it, find out about their customers, the viewers, the passengers whatever it might be. Dame Carolyn McCall, DBE who is married to Peter and has three children, became the first female Chief Executive of ITV in January 2018. "It was startlingly shocking, I thought it was shocking," Carolyn McCall, ITV's chief executive, told Yahoo Finance UK. We're launching Britbox which is the BBC and ITV, a new subscription video service. BANK OF DAVE replies, Four in five homes don't have enough buildings or contents insurance cover: Here's how to tell if YOUR prized asset might be underinsured, No fault divorce is 'turbo-charging hasty DIY splits' - but spouses could be worse off if important assets like pensions are overlooked, say critics, 'The Beast' for sale: British-built classic car famed for being embroiled in a Rolls-Royce legal case - with a 27-litre aircraft engine guzzling 8 PINTS of fuel a minute, How to pack the pooch:Cars are now being designed to ensure that pets travel safely too - with some of the best ideas to be put on show at Crufts. It can be hard coming back to work. [25], Last edited on 21 November 2022, at 02:29, Department for Business, Energy and Industrial Strategy, Officer of the Order of the British Empire, Dame Commander of the Order of the British Empire, "Carolyn McCall takes up post as first woke female chief executive of ITV", "McCall, Dame Carolyn, (Dame Carolyn Frawley), (born 13 Sept. 1961), Chief Executive, ITV plc, since 2018", "Guardian group chief executive Carolyn McCall to join easyJet", "Guardian of the people Personnel Today", "FTSE 100 diversity boost as Brittain named Whitbread boss", "Carolyn McCall wins over critics in 7 years at easyJet", "5m goodbye for departing easyJet chief Dame Carolyn", "EasyJet CEO Carolyn McCall to step down", "EasyJet Picks Surprise Successor to Outgoing CEO Carolyn McCall", "Carolyn McCall to become ITV chief executive", "Dame Carolyn McCall: meet the ITV boss who tackled an EasyJet meltdown and rewrote TV history", "ITV boss Carolyn McCall earned 3.7m in 2018", "ITV boss: 'We're fighting for every eyeball', "Great escape: A crash course in summer holidays", "BBC Radio 4 Woman's Hour The Power List 2013", https://en.wikipedia.org/w/index.php?title=Carolyn_McCall&oldid=1122988107, This page was last edited on 21 November 2022, at 02:29. More companies need to think about returning to work induction programs. At EasyJet, I set up a women's network and encouraged a LGBT network. Its the way you can hear whats actually going on on the ground, she said. Project Mondo G is a Mercedes G-Wagen in a puffer jacket, New Honda's Civic: family car with rebellious bad boy in its line-up, Advert for the 1998 first generation of the Audi TT, Ford scrapping 1,300 jobs in UK amid European overhaul. GMG Regional Media: the Manchester Evening News and its website along with several other UK regional newspapers. Thats really the last thing if you knew Kevin Lygo [director of TV at ITV], youd really understand that too neither of us want that. University of Central . She would like to be seen as just a boss, not a female boss. I want to know everything about the business. But she is realistic enough to acknowledge that as one of only a handful of female chief executives, her secrets for balancing family life with the corner office are bound to be viewed with fascination by other working women who wonder how on earth she does it. It works brilliantly, but it does so because they both know ITV really well, they both know each other really well and they also work brilliantly together. But her lack of personal CEO space is not . I think if HR are not embedded, they don't really understand the business, if they only understand HR and they're not really in tune with the business, then I think that that's where it fails. They absolutely hated what had been happening. [5] She was chair of the Business in the Community project Opportunity Now,[6] She has served as president of Women in Advertising and Communications London. Carolyn McCall DBE is no stranger to being the first. [Rawcliffe] and the team have been really good on that and the feedback has been really good because it increases peoples confidence about talking about issues to do with race. What do you see as your biggest career highlights or achievement to date? At a dinner she attended shortly after she was hired, a male speaker made a quip about doors-to-manual, Carolyn from the stage. Thank you. The number of emails we got shocking.. I think the difficulty is making it work in busy environments. When Carolyn McCall announced that she was moving from the Guardian Media Group to become chief executive of EasyJet, rival Ryanair's Michael O'Leary dismissed her as a media . [email protected]. Her earnings were revealed as ITV also disclosed that BAME representation on- and off-screen went in the wrong direction in 2020. They have legislated for us all to reveal our gender pay gap; which is a wholly good thing as it focuses everybody's mind, but I think without legislation on tax you still have issues. If you don't want to spend time with the people you recruit, then why should anyone else want to. My very first job was actually teaching. I think intuition and instinct are real skills and are important. For McCall, who ran EasyJet (EZJ.L) and the Guardian Media Group before ITV, championing underrepresented groups has come more or less naturally. Do you think it would take government legislation to assist women to return after maternity? [21], McCall was named Veuve Clicquot Businesswoman of the Year in April 2008, and was appointed Officer of the Order of the British Empire (OBE) in the 2008 Birthday Honours for services to women in business. ITV stood firm in the face of the criticism and issued a statement in solidarity with Diversity and the Black Lives Matter movement. But McCalls flight-path to the top has not been smooth. When I look back on some of the things I was talking about 20 years ago. Dance troupe Diversity took to the stage during the semi-finals of Britains Got Talent last year for a special performance narrating one of the most difficult years in decades. How would X describe you. I tend to try and see people formally and informally especially when I'm recruiting directors. Carolyn is leading the ITV strategy to be More than TV and is focusing on three key areas: - strengthening the integrated producer broadcaster; growing UK and Global production and creating a scaled Direct to Consumer business.